Sales Engineer Jobs at MTN South Africa

Job mission

The graduate in training will be trained ( formally and ‘on the job’ ) He/She will, under guidenance of the line manager, gain knowledge, understanding, insight and hands-on experience and skills of the following: • Nework design support • Provide high quality solutions to customers • Cross and up selling within existing customer base. The graduate will add value by being actively involved in MTN projects.

KPA duties

The Graduate Sales Engineer will, under guidance and supervision of Sales Engineer and Line Manager, participate in the following activities at different levels. Firstly as a learner/observer until eventually participating in and /or performing these activities: Qualify key strategic opportunities for MTN to engage with our clients on major opportunities and lead key opportunity campaigns to successful conclusion. • Develop opportunity pursuit strategy on key bids in all areas coordinating opportunity team. • Review and analyse current customer infrastructure and its ability to support strategic objectives of customers. • Identify and propose specific strategies, initiatives and remedies necessary to align technology infrastructure with corporate objectives. • Assess competitive threats to opportunities and create differentiators in opportunity strategy. • Translate customer business issues/opportunities into solutions with Product Marketing and Third Parties. • Develop commercial strategy and ensure all areas of solution align to customer required budget, TCO model, ROI model. Build commercial differentiators into solution and ensure cost optimisation for MTN Business in the solution to ensure compelling proposition, and profitability. • Oversee development Service Management framework including bespoke customer support requirements from a service perspective. • Oversee development Project and Programme Management framework to align to business transformation or project timescales • Develop bespoke Service Level Agreement and work with legal to ensure contractual framework supports customer requirements and aligns to business solution. • Partner with product specialists to work on bespoke solution elements and also feed into product marketing product development requirements. • Partner with bid management organisation to build out detailed RFP responses and oversee overall quality of written response. • Oversee ongoing customer communication around opportunity to ensure solution aligns with customer’s expectation. • Build relationships at C-Level and executives across customers and prospects to enhance MTN Business partnership status. • Influencing customer at C-Level through the ability to have meaningful conversations about business strategy and technology solutions. • To present transformational business solution to C-Level executives. • To have excellent skills at deal negotiations and the ability to consistently close customer throughout the sales cycle to successful contract award. • Act as point of escalation for any critical issues jeopardising opportunity success to MTN Business senior management. • Internal promotion of the Managed Network Services team by building close links with various sales teams and providing the value of overlay involvement. • Driving MTN Business sales of new strategic technologies, products and services within the BCS arena. • Accurate forecasting of deals internally. • The provision of sales reports to management. • Hitting and exceeding sales targets through taking ownership of key opportunities and consultative solution selling is essential.

Educational requirements

Diploma/Degree in Network Design and Implementation.

Experience required

None

Skills required

Skills / physical competencies: Candidate must have exceptional communication skills. Candidate must be comfortable presenting solutions at board level. Candidate must understand general business processes. Business writing skills, Communication Skills and Presentation Skills are essential. Behavioural qualities: Strong personality must be able to handle pressure, good work ethics, ambitious, team player, and good business acumen.

Other information

Reference No: MTNBSSE Position Type: Graduate Affirmative Action:  Open to All Salary: Additional: 2 year contract graduate position

Applications close 31 Mar 2011.    Apply Now