Operational Specialist: Debt Management

Closing date for applications: 17 March 2011
Reference Number : OPS0169
Job Title : Operational Specialist: Debt Management X2
Position Reports to : Team Leader: Debt Management
Division : Operations
Location : KZN X2
Advert Date : 10 March 2011
Job Purpose:
 The effective management of the debt book through finalization of the allocated debt
cases within the turnaround times which should lead to the reduction in the debt book
Duties:
 The efficient management by finalisation of a section of the debt book allocated to the
collector within the targeted turn around time
 Profiling of cases and updating same on the collections systems
 Ensuring the achievement of set revenue and case finalisation target
 Effective use of collections tools
 Ensuring that taxpayers are kept up to date with their outstanding accounts by issuing
statements of accounts to them monthly
 Ensuring management and proper allocation of
- Payments
- Debt and Stop Orders
- Taxpayer queries
- General office administration
 Issuing of final demands
 In addition to the functions performed by the debt collector, the specialist collector
should be able to: Collections of complex and high value debt
 Functionally interpret – Financial Statements
 Risk management
 Execute Legal Action up to and including execution
 Input on current policies and procedures
 Training of team members within a team
Knowledge & Skills:
 Financial Analysis
 Legal Aspects of Collections
 Target driven
 Self motivated
 Excellent interpersonal skills
 Polite but firm
 Team player
 Excellent verbal communication
Education & Experience:
 Bachelor’s degree or Diploma
- Finance
- Accounting
- Law
- At least 5 years experience
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and
selection process. For statistical purposes, please indicate your Equity status (race, gender
and disability) on your CV.
Successful candidates will be required to undertake an oath of secrecy, pre-employment
screening and or vetting, and a declaration of private interest. The appointment is also subject
to appropriate reference(s) and security clearance if applicable.
Please email your CV to opsrecruitment@sars.gov.za and indicate the
reference number and the job title of the vacancy you are applying for in the subject line